Luxeden Hotel Hanoi

All staff were very friendly and extremely supportive. I checked in at midnight and was warmly welcomed. After I noted about the air conditioner was a little noisy at night, the hotel immediately offered a better room. Both rooms were clean and full of items needed for guests' staying. Location is great with restaurants around. Buses is also available to get in to the city center. The hotel aslo takes care of customers by providing earbuds due to noise maybe causing by a construction site nearby. However there was no noise at the time I stayed.

The hotel is located right in the heart of Hanoi, but it's surprisingly quiet – perfect for resting. Just a few steps outside and you’ll find great local eateries, cozy cafés, and convenience stores. It was ideal for my short business trip. The room was clean, Wi-Fi was strong, and the staff were very helpful. I’ll definitely come back next time I’m in Hanoi for work!

I was impressed by the attention to detail – from the neatly folded towels to the subtle, pleasant scent in the room. Everything was well-prepared and tastefully arranged. Booking online was hassle-free, and the staff responded promptly and were very helpful. Check-in at the hotel was also smooth and fast, no waiting time at all.

The breakfast was nice. The staff is so super friendly and helpful. They allowed us to place gift bags for our friends who were traveling with us in each of their rooms.

I had an amazing experience in here. All staffs are incredibly friendly and helpful. The room are clean, spacious, and well-equipped with everything I needed. The location are perfet, in the central and near meny delicious restaurants. I would definitely stay here again!